Frequently Asked Questions

Visit our Dining Updates page to view the latest changes and other important information.

We’re here to listen! Whether you have comments, suggestions, or questions, we’d love to hear from you.

• Meet the Team: Get to know our leadership team and managers on the Meet The Team page. You can also connect with managers directly in any dining location—they’re always available during meal times to assist you.
• Share Your Input: Join the conversation about meal programs and improvements by becoming part of the UVM Dining Advisory Group. Check out our website or UVMBored for meeting details throughout the year.
• Quick Suggestions: Comment Cards make it easy to share ideas or get your questions answered. Look for them in dining locations near the entrance on a wall.
• Stay in the Loop:Subscribe to The Dish for weekly updates, and follow us on Facebook and Instagram for the latest news, events, and specials.

Have a great experience with a UVM Dining employee? Let us know by filling out our THX for making my day form.

Discover one of the best-kept secrets on-campus; we offer part-time, non-work study jobs within minutes of your classes. Enhance your resume and hone your professional development skills for any career path you choose. We offer competitive pay starting at $15/hr ($18/hr after 4:30PM and on the weekends), a flexible schedule, and a meal when you work!

Plus, we host internships in sustainability, marketing, and nutrition.

Complete our Student Employment Inquiry form today. Interested in learning more, visit our Employment page.

Get the Most Out of Your Dining Experience with the Everyday App!

The Everyday app is your go-to tool for making campus dining easier and more convenient. View menus and hours, customize dietary preferences, order ahead, and earn loyalty points — all from your phone or web browser. Pay with retail points, CAT$cratch, Apple Pay, or credit/debit.

Ways to Order:

• From your phone: Download the app from Google Play or the App Store.
• From your web browser: Go to everyday.dynamify.com and sign in.
• In person: Use the new kiosk at Green Roof Deli or Cyber Cafe for credit/debit orders only.

How to Sign Up for the Everyday App:

1. On your phone:

   • Go to everyday.sodexo.com or scan the QR code on promotional flyers.
   • Download the app from the App Store or Google Play.
   • Select "Sign Up" and use your @uvm.edu email to register.
   • Complete the form and agree to the terms.
   • Once signed in, you’ll stay logged in until you log out.

2. On a web browser:

   • Visit everyday.dynamify.com/store/university-of-vermont.
   • Follow the same registration steps as above.
   • Log in with your UVM credentials for automatic sign-in on both app and web.

How to Check In:

1. Log in to the app or website.
2. Select "Check In" and type "University of Vermont" (no code needed).
3. Complete the dietary form and click "Save."
4. If you have a meal plan, connect it before ordering.

Link Your Meal Plan:

1. From the home screen, tap the three stacked lines in the top left corner.
2. Select "Payment Methods" > "Add Campus Meal Plan."
3. Log in to NetID and approve the DUO push notification.
4. You’ll see "Success" once linked. Exit Payment Methods and check your meal plan options.

Link a Credit/Debit Card:

1. Go to "Payment Methods."
2. Select "Add Credit or Debit Card."
3. Enter your details, agree to the terms, and save.

Placing a Mobile Order:

1. Tap "Menus" and select your location.
   • Locations in black and white are closed.
   • "View only" means you can view the menu but not order.
2. Add food items to your cart by pressing the (+) symbol.
3. Proceed to checkout, choose your order time (wait for the "change" button to appear), and select your payment type.
4. Pay and pick up your order at the designated area.

Meal Exchange Orders at Green Roof Deli: Available only to on-campus meal plan holders.

1. Follow the steps for linking your meal plan and navigating the app.
2. Select Green Roof Deli, choose the default meal (6" sub), and customize your order with an entrée, side, and beverage.
3. Your total should show as $.01 — proceed to checkout.
4. Choose your pick-up time when the "change" button appears.
5. Confirm payment with "swipes" for meal exchange; your total should show $0.00.
6. Pick up your meal at the designated cubbies, organized by the first letter of your first name.

No. Reusable containers are not allowed in our traditional dining halls; all beverages within our dining spaces must be poured into a clean cup or mug every time, including refills. There are water fountain refilling stations located throughout campus for your use.

We encourage all students to explore their options and make the most of their meal plans. We find that lines are typical during class breaks and peak dining hours, during the first few weeks of classes; as students are learning to navigate campus, and extracurricular activities, including labs.

• We have three traditional dining halls, explore them all; each offers a unique menu every day, with different hours.
• Try dining at off-peak times (if possible, visit before or after class breaks, consider an early or later evening meal).
• Take a meal to-go from the dining hall with EcoWare.
• Utilize your Retail Points to dine at one of our retail locations located on campus; these locations offer a variety of options, including grab-and-go.
• Take advantage of our Meal Exchange Program.

• Visit all three traditional dining halls, students have access to all of them, and each serves a different menu at each station daily.
• Use your Retail Points that come with your meal plan; they offer additional flexibility and variety.
• Take advantage of the Meal Exchange Program; visit Dining Updatesto learn more about the program.
• Download the Everyday app from your favorite app store to view menus and place orders to-go.
• Take advantage of our EcoWare, reusable take-out container program; visit to learn more.
• Follow us on social media @UVMdining or check out our digital screens to learn about our themed events, food fests, pop-ups, and more!

Yes! You can switch your meal plan within the first 2 weeks of each semester. Visit our Dining Plan Options page to view what options are available and their associated cost. Once you know the meal plan you want to change to, you must complete a Meal Plan Switch Form in the Residence Life Housing Portal.

It may take up to 10-business days to process a meal plan switch, which are completed in the order they are received. Once your order is submitted, please begin to use your plan as if it were your new one. You can only switch your meal plan via this ResLife form once. Please make note of your current meal plan in the Housing Portal and be sure you know which meal plan you wish to switch to before completing the form.

Unless you indicate a change to us, the Resident Meal Plan you are on at the end of the fall semester will automatically renew for the spring semester and billed accordingly. Feel free to E-mail mpo@uvm.edu or call our Meal Plan Office at (802) 656-2945.

Yes, on or off-campus students may add Retail Points to your account via our Shop page . These points will be added to a separate plan. If you have questions, please email us MPO@uvm.edu. Retail Points purchased Monday - Friday before 4:00 PM will be added the same day. For any orders after 4:00 PM, they will be added the next business day.

Retail Points that come with your meal plan expire at the end of the academic year; our system will automatically deduct those points first. Visit the Webcenter to check your Retail Point balance. Once you use up all the original Retail Points that come with your meal plan, the system will automatically pick from the next available plan.

Many off-campus students eat one or more of their meals on-campus each day. When eating at our Retail locations, our Off Campus/ Commuter Meal Plan will save you time and money.

• View all Dining Plan Options, here.
• Looking to purchase an Off-Campus/Commuter Meal Plan? Meal plans can be purchased online.
• If you have questions, please email us MPO@uvm.edu.

There are several ways to view your account balance:

• Check your account balance online by registering with CATCard's Office Webcenter.
• Ask a cashier at one of our retail locations
• View your balance under Payment Methods in the Everyday app or on the browser

Any unused Retail Points that came with your on-campus student meal plan as part of the housing and meal contract will carry over from the fall semester to the spring semester. However, they do not carry over at the end of the academic year and are non-transferable and non-refundable. Any additional Retail Points added to your on-campus student meal plan are yours until the balance is used.

The Meal Exchange is available to on campus-students only to use up to two Meal Swipes per week Monday - Friday in a retail location

• Meal Exchanges are when a Meal Swipe is allowed to be used in a retail location for an entrée, side and a beverage.
• Refer to signage inside each location to learn about what entrees and sides are included.
• These can be used twice a week, Monday-Friday.
• Redstone residents will receive an additional three to be used at Redstone Market.
• Meal Exchange Swipes reset every Monday and do not roll over week to week.
• Use them at the following locations and times:
  • Green Roof Deli (Lunch, M-F & Dinner, M-Th)
  • The Marketplace (Breakfast & Lunch)
  • Redstone Market (Lunch)
  • University Marché (Lunch & Dinner)

Trinity Campus Residents may use one meal swipe, per meal period, at Northside Dining, for a choice of five items (limited to one entrée).

Students may dine-in or take a meal to go. This dining hall offers select hot entrée options at breakfast, dinner, and brunch on the weekends, a self-service deli, salad bar, soups, and snacks. There is a Simple Zone at this location.

We are committed to having safe options for a student with food allergies, intolerance, and other medical needs. We have a variety of food allergy stations available on-campus and a Registered Dietitian that meets with students to ensure their needs are being met. For more information, visit our Nutrition page.

Looking for plant-based meals? We’ve got plenty!

Across campus, you’ll find vegan and vegetarian options clearly labeled in dining halls and retail locations.

Dedicated Stations: Three of our dining halls—Harris Mills, Central Campus, and Redstone—feature dedicated vegetarian/plant-based stations. Plus, the Broccoli Bar in The Marketplace is entirely vegan!

Clear Signage: Look for our vegetarian, vegan, and plant-based logos on menus and signage to easily spot options that work for you.

Menu Keys:

• Vegetarian (V) = no meat products
• Vegan (VG) = no meat or animal by-products, including white sugar and honey
• Plant-based (leaf logo) = no meat or animal by-products, but can include white sugar and honey We’re here to help you enjoy meals that fit your lifestyle and taste great, too.

What if I’m Sick? We’ve got you covered if you’re not feeling your best.

Grab a Meal to Go: If you’re under the weather but able to leave your room, you can pick up a meal to-go from any traditional dining hall using your Free EcoWare container. Take it back to your room or enjoy it outside.

Need Help from a Friend? If you’re too sick to visit a dining location, you can authorize a friend to use your meal plan to pick up a meal for you. Just complete the Meal Plan Access Authorization Form to get started. Meals can be picked up at any traditional dining hall—Central Campus Dining, Harris Millis, Redstone, or Northside Dining—and your meal plan will be charged.

We’re here to help you stay nourished and take care of yourself when you’re not feeling your best.

Simple Zone is a dedicated space for students with gluten, peanut, or tree-nut allergies, as well as other dietary needs. Designed with your safety in mind, it offers:

• Pantry Essentials: Made-to-Order Hot Meals available for lunch and dinner

• You’ll find Simple Zones at Central Campus, Harris Millis, Redstone, and Northside Dining, each equipped with a designated microwave, refrigerator, toaster, gloves, and allergen-free prep surfaces.

**How It Works: **

• Students must wash their hands and wear gloves when using this space to maintain a safe environment.

• We ask our campus community to respect these spaces and reserve them for those who truly need them.

Accessing Locked Simple Zones: After the first two weeks of the semester, Simple Zones at Redstone and Harris Millis will be locked. To gain access, complete the Simple Zone CATcard Access Form using your UVM credentials. During the first two weeks of each semester, these spaces will remain unlocked for easy access.

EcoWare, our reusable takeout container program, helps minimize the use of single-use containers and increases the flexibility of meal plans by allowing meals to-go from our dining halls. Starting in Fall 2024, UVM Dining implemented ReusePass, a web-based app and technology to expand the program. Learn more about how the program works on our Sustainability page.

No. The only way you can take a meal out of the dining hall is by using the EcoWare program. Due to health and safety requirements, the UVM Dining staff is required to clean and sanitize all reusable containers.

You will only swipe once if you take an EcoWare meal to-go. This is used for tracking purposes and will deduct a meal from your account. If you'd also like to dine-in, please inform the cashier, and they will have you swipe again for that meal (a total of two swipes).

Return your used EcoWare container to any ReusePass Return Bin (located in all locations that offer EcoWare) within 3 days of checking it out. Please note that is can take up to 24 hours for the check-in to be processed in the Reusepass App.

We welcome refillable mugs up to 24 ounces in our retail locations (not dining halls). Save 25 cents off the price of a large coffee when you use your mug!

• UVM Dining has a long history of partnering with local farmers, producers, and distributors to help build and maintain a strong local and regional food system. Local food not only tastes great; it helps support the local economy, and the working lands of Vermont and reduces the miles that food travels before it gets to our plate.
• We partner with Black River Produce and The Intervale Food Hub, who provide local, regional, and sustainable produce, dairy, meat, and specialty foods to campus. We are also proud to support UVM's agricultural programs, including the Catamount Education Farm, and Proctor Maple Research Center.
• UVM Dining is a proud member and recognized Gold Barn Honoree of the Vermont Fresh Network (VFN). To qualify as a Gold Barn honoree, we must achieve impressive localvore standards, including sourcing ingredients from 15-individual farm partners (10 of who are VFN farms). Additionally, 35% or over $350,000 of food purchases must be made from Vermont producers or locally grown/raised food products. We purchase products from about 40-VFN member farms through our local food distributors. We are also a key sponsor and participant in the Vermont Fresh Network Annual Forum.
• Vermont Farm to Plate is the statewide initiative legislatively directed to increase economic development and jobs in Vermont’s farm and food sector and improve access to healthy local food for all Vermonters. A ten-year plan to strengthen the working landscape, build the resilience of farms and food enterprises, improve environmental quality, and increase healthy, local food access for all Vermonters is being implemented by over 350 farm and food sector organizations from across the state.
• UVM Dining commits to supporting the production and purchase of local food across Vermont to accomplish Farm to Plate goals: to increase the amount of Vermont food products consumed by Vermonters, local food production, and the amount of locally produced food available in Vermont institutions.

Did you know 40% of food produced in the United States does not get eaten?

Growing, transporting, and preparing food takes an incredible amount of energy, water, and natural resources only to go uneaten and end up in the compost, or even worse, the landfill.

** **

Our team is doing what we can to feed people, not the compost. We ask that you join us on this mission!

Here are a few strategies to consider:

• At self-service stations: Do a "hunger-level check". Some days you might be hungrier than others; check in with your body to serve yourself a portion to support your body at that given time. Remember, you can always come back for seconds!
• At served stations: Ask to customize your dish; want to skip a component of the meal or have a double portion of something? Just ask the cook or server, and they can create a dish just for you.
• Know you'll end up with leftovers on your plate? Get an EcoWare container from the cashier to take home and eat at another time.